Showing posts with label iphone 5 problems. Show all posts
Showing posts with label iphone 5 problems. Show all posts

Saturday, March 30, 2013

iPhone 5 Manual

           iPhone 5 uses iOS, Apple’s mobile operating system. The user interface of iOS is based on the concept of direct manipulation, using multi-touch gestures. Interface control elements consist of sliders, switches, and buttons. Interaction with the OS includes gestures such as swipe, tap, pinch, and reverse pinch, all of which have specific definitions within the context of the iOS operating system and its multi-touch interface.

          Internal accelerometers are used by some applications to respond to shaking the device (one common result is the undo command) or rotating it vertically (one common result is switching from portrait to landscape mode).




          The iPhone 5 uses iOS 6, which was released on September 19, 2012. Many of the iPhone 5′s features that work specifically with the included new iOS 6.0 operating system, will only work in certain territories on release. Apple has said this is a rolling program, which will take longer to implement across more regions.

          The phone can act as a hotspot, sharing its internet connection over WiFi, Bluetooth, or USB, and also accesses the App Store, an online application distribution platform for iOS developed and maintained by Apple. The service allows users to browse and download applications from the iTunes Store that were developed with Xcode and the iOS SDK and were published through Apple.

          The iPhone 5 can play music, movies, television shows, ebooks, audiobooks, and podcasts and can sort its media library by songs, artists, albums, videos, playlists, genres, composers, podcasts, audiobooks, and compilations. Options are always presented alphabetically, except in playlists, which retain their order from iTunes. Users can rotate their device horizontally to landscape mode to access Cover Flow. Like on iTunes, this feature shows the different album covers in a scroll-through photo library. Scrolling is achieved by swiping a finger across the screen.

         Alternatively, headset controls can be used to pause, play, skip, and repeat tracks. On the 5, the volume can be changed with the included Apple Earphones, and the Voice Control feature can be used to identify a track, play songs in a playlist or by a specific artist, or create a Genius playlist.

         Like the iPhone 4S, the iPhone 5 has Siri, that allows the user to operate the iPhone by spoken commands. For example, “What is the weather going to be like?” will generate a spoken response like “The weather is to be cloudy and rainy and drop to 54 degrees today”.

         For usability reasons, third-party applications cannot currently respond to voice commands. The commands given do not have to be formulated using rigidly determined wording; natural language can be used. Siri is accessed by holding down the home button rather than tapping it. The software was improved in iOS 6 to include the ability to make restaurant reservations, launch apps, dictate Facebook or Twitter updates, retrieve movie reviews and detailed sports statistics.

iPhone 5 problems



       Apple sold 5 million iPhone 5 units in the first three days after release. Considering most of these buyers never saw, held or played with an iPhone 5 in person, that’s a big leap of faith. While we haven’t seen any flubs the scale of “Antennagate” this time around, there have been plenty of complaints about the new smartphone.

     Let’s take a look at the most common gripes people seem to have. While not necessarily universal or even exceptional in the world of smartphones, these are the iPhone 5 problems that people have been complaining about the most online and around the world.Wherever possible, we’ll also let you know how you can work around these issues or fix them if you’re encountering them as well.

Apple Maps


It’s no secret that Apple and Google are no longer exchanging Christmas cards. The “thermonuclear” war Steve Jobs initiated on the Android platform is far from over. With iOS 6 and the new iPhone 5, Apple stripped out the Google Maps app as the default and replaced it with its own Maps app. A flurry of stories in the days following release focused on mistakes and inaccuracies in Apple’s new navigation system.





      The data is inaccurate for many places, the app is buggy, and many core features of Google Maps that people had come to rely on simply don’t exist in Apple’s Maps app. The fuss in the press got so bad that Apple CEO Tim Cook actually apologized publicly, and promised the app would improve over time.

Workaround: There’s no way to fix the Maps app, and no telling how long it will take Apple to get it right, but in the meantime you can always turn to an alternative. Here’s a roundup of the best alternative map apps for iOS. We’ve been hearing that the Google Maps app for iOS 6 is just around the corner for a while now, but right now the only way to access it on your iPhone 5 is through the browser: Point it to maps.google.com.

       Scratches on the body

     Reports of the iPhone 5’s anodized aluminum casing getting scratched and scuffed very easily started to emerge quite quickly after the launch. A number of people found the coating was easily scratched off around the edges and chipped on the back panel, revealing the silver aluminum beneath. There were also reports of iPhone 5 units being scratched right out of the box.

    Apple’s marketing boss, Phil Schiller, responded to an email from a complaining customer to say, “Any aluminum product may scratch or chip with use, exposing its natural silver color. That is normal.”

Workaround: Assuming your smartphone isn’t scratched on arrival then you should invest in a bumper or go shopping for iPhone 5 cases. If it does get scratched you could always polish off the coating to create a silver highlight around the edge or even laser engrave something on the back.


     Purple glare on photos

    The camera on the iPhone 5 is supposed to be the best yet, but many users have reported a strange purple glare. The effect seems to rear its ugly head when there is a strong edge or out-of-scene light source. The standard lens flare effect we’re all used to seems to have a purple hue when using the iPhone 5 camera. In direct comparisons with other cameras, such as that on the iPhone 4S, the difference is pretty clear.




Workaround: Apple released a support document addressing this issue and suggested that, “Moving the camera slightly to change the position at which the bright light is entering the lens, or shielding the lens with your hand, should minimize or eliminate the effect.”

Light leakage

A few people reported that light was leaking out around the power connector on the white iPhone 5. It’s not really noticeable unless you are in low light or dark surroundings, but it is a flaw.

Solution: Show the offending iPhone 5 at an Apple store and they’ll replace it with a new one.

Rattling from inside

A number of people reported a rattling noise coming from inside their new iPhone 5 when lightly shaken. Apparently in the rush to meet demand some iPhone 5 units shipped with a battery that was not properly set.


Solution: Take your iPhone 5 to an Apple store and they’ll fix the loose battery or offer you a replacement.

Date and time bug

There have been several threads in the Apple and Verizon forums about a bug with the date and time incorrectly updating on the iPhone 5. Some users reported that the device was losing minutes, but others complained of it being hours out of sync and even changing the date by several days. The majority of complaints concern Verizon customers, although there are some complaints from Sprint customers as well. Many people have suggested it is related to the LTE network, but neither Apple nor Verizon was keen to take responsibility.

Solution: You can try switching the update from automatic to manual in Settings > General > Date & Time. Some people have suggested switching off LTE or resetting the phone, but there’s no definite fix. If you experience this problem then complain to your carrier. Some customers suffering from the problem have reported it magically vanishing so there’s a good chance that Verizon is working on it behind the scenes. Judging by reports of similar issues from people on Verizon with other phones it is likely not an Apple problem.

Screen flicker

Reports of an intermittent screen flicker on the iPhone 5 have also been pretty common. This glitch most frequently appears on the virtual keyboard in the App Store when users go to enter their password to purchase an app. It turns up as flickering lines across the bottom of the screen over the keyboard, but it’s relatively minor.

Solution: Wait for the next iOS update because it looks like a software glitch and will likely be fixed when Apple rolls out a platform update. There’s not really anything you can do about it in the meantime.

Unresponsive touchscreen

A few complaints have come in that the iPhone 5 touchscreen is randomly dropping touch input when a finger is dragged forwards and backwards diagonally across the display. Some people have even reported a completely unresponsive touchscreen or the screen going blank for a few seconds. There have also been complaints about the touchscreen registering touches when the user hasn’t touched that part of the display. While this doesn’t seem to be a widespread issue it is clearly a pretty extreme problem. There could be more than one issue here, some tests suggest the quick swipe failure is an iOS issue, but the more severe unresponsive or wrongly registering touches problems are likely to be hardware related.

Solution: If your problem is severe then take your iPhone 5 to an Apple store and show them the issue and you’ll get a replacement. You could try resetting or restoring your iPhone 5, but this is probably a hardware problem and you shouldn’t have any trouble getting a replacement. If you are experiencing the quick swipe problem then you may just need to wait for an iOS update.

Other problems

If you’ve encountered any other iPhone 5 problems or you want to volunteer some fixes then post a comment. With the severe problems we’ve suggested that you visit an Apple Store to get them resolved. That’s because this will always be the quickest way to find a fix or get a replacement phone. If you are unable to get to an Apple Store then contact customer support, but you can expect to be asked to run through troubleshooting steps and then have a bit of wait time before they’ll ship you a replacement.